FAQ

Yes, this is a significant part of what I do. Many clients come to me after a previous developer has moved on, or when internal capacity runs out. I'll review the existing codebase normally with a focus on security and performance, document what's there, and take over responsibility for ongoing development and support. I won't insist on rebuilding everything from scratch just to make it 'mine'. If the foundations are sound, I'll work with them. It's often helpful to work through bug logs on a weekly basis to tidy up any silent issues. If there are serious problems, I'll tell you clearly what they are and what it would take to fix them.

Yes. Most clients move onto a Maintain retainer after their project goes live. There are three tiers: one, two, or four dedicated days each month, and every tier includes proactive monitoring, dependency and security updates, and a monthly report. For WordPress sites, all core, plugin, and theme updates are tested locally before being applied to your live site. If you need development work beyond your tier's allowance, additional days are £500 each, agreed in advance.

Yes. I sign NDAs as a matter of course for clients who require them, and I treat all client work as confidential regardless. If you're working on something sensitive like a new product, proprietary business logic, or data that can't leave your organisation, that's fine. I'm comfortable working within information security requirements and have experience with clients in regulated industries.

Both, depending on what makes sense for the work. For well-defined projects with a clear scope, I'll quote a fixed price so you know exactly what you're committing to. For ongoing work, exploratory projects, or situations where the scope is likely to evolve, I work at a day rate. I'll always be upfront about which approach I'm recommending and why. There are no hidden extras so if scope changes during a fixed-price project, we'll agree any additional cost before I proceed.

Get in touch via the contact form or email glen@bright.limited with a brief description of what you need. I'll come back to you within one business day. From there, we'll have a straightforward conversation about your project with no jargon, no sales pitch. If it looks like a good fit, I'll put together a clear proposal with scope, timeline, and cost before anything is agreed.