FAQ

Yes, this is a significant part of what I do. Many clients come to me after a previous developer has moved on, or when internal capacity runs out. I'll review the existing codebase normally with a focus on security and performance, document what's there, and take over responsibility for ongoing development and support. I won't insist on rebuilding everything from scratch just to make it 'mine' , if the foundations are sound, I'll work with them. Its often helpful to work thorough bug logs on a weekly basis to tidy up any silent issues. If there are serious problems, I'll tell you clearly what they are and what it would take to fix them.

Yes. Most clients move onto a monthly support arrangement after their project goes live. A dedicated day per month covers updates, security monitoring, and a point of contact when something needs attention. For WordPress sites, all core, plugin, and theme updates are tested in a local environment before being applied to your live site — no surprises, no unexpected downtime. For Laravel and PHP platforms, the retainer covers bug fixes, small improvements, and proactive maintenance. If you need additional development work beyond the monthly allowance, that's billed at the standard day rate — you only pay for what you actually use.

Yes. I sign NDAs as a matter of course for clients who require them, and I treat all client work as confidential regardless. If you're working on something sensitive like a new product, proprietary business logic, or data that can't leave your organisation, that's fine. I'm comfortable working within information security requirements and have experience with clients in regulated industries.

Both, depending on what makes sense for the work. For well-defined projects with a clear scope, I'll quote a fixed price so you know exactly what you're committing to. For ongoing work, exploratory projects, or situations where the scope is likely to evolve, I work at a day rate. I'll always be upfront about which approach I'm recommending and why. There are no hidden extras so if scope changes during a fixed-price project, we'll agree any additional cost before I proceed.

Get in touch via the contact form or email glen@bright.limited with a brief description of what you need. I'll come back to you within one business day. From there, we'll have a straightforward conversation about your project with no jargon, no sales pitch. If it looks like a good fit, I'll put together a clear proposal with scope, timeline, and cost before anything is agreed.